The operators of www.medneg.com.au take your privacy and confidentiality very seriously and are committed to protecting it.

This Privacy Policy explains the type of information we collect, why we collect it, how we use it, who we might share it with and how to correct or modify it.

We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act).

What information we collect

The personal information we collect from you will include information you give us when you contact us through the helpline or in writing (contact form, email, post). This information may include your name, email, phone number, address and health information such as medical conditions, treatment, damage and injuries.

We also collect data when you visit and interact with the website such as information sent to us by your computer, mobile device or other access device. This information may include your IP address, browser type, computer type and operating system. This information does not personally identify website users. We may use this information to analyse website statistics and enhance website performance.

We may use your personal information provided to us by email or contact form or telephone as follows:

• To disclose to Australian law firms so that they may contact you to provide you with legal information and advice. The law firms whom we deal with are required to protect your personal information in accordance with the Privacy Laws, and they must only use this information for the purpose for which it is disclosed.
• To comply with legal and regulatory obligations to which we are subject.

Accessing and updating your personal information

You may access the personal information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your personal information, please contact us in writing.

If you have any queries or would like to make a complaint in relation to the way we process your personal information, please email mail@medneg.com.au. We will endeavour to resolve any complaints.

How long we keep your personal information

We will retain your personal information for as long as it is reasonable and necessary for the use for which we have collected it in accordance with applicable laws. When your personal information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your personal information.

Storage of Information

Your personal information is stored in a manner that reasonably protects it from misuse and loss and from unauthorised access, modification or disclosure.

Updating of Privacy Policy

We may amend this policy at any time by posting a revised version on our website.

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