www.medneg.com.au is not a law firm. The operators of this website do not engage in legal practice. This is not a claims management service. The purpose of this website is to provide information for victims of medical negligence.

Due to restrictions in advertising laws, the referral service is not available to residents of, or medical negligence claims arising in Western Australia, Northern Territory and Queensland.

TERMS OF USE

You agree to be bound by these TERMS when you use, browse or access any part of the website www.medneg.com.au :-

Material on Website

The information is not, and is not intended to be, legal advice or medical advice. It contains only general information that may be of interest.

The information may be neither current nor accurate.

Visitors to this website should not act or refrain from acting on the basis of any of information on this website. Instead, they should obtain advice specific to their own circumstances and situation.

The information on this website should not be used as a reason to disregard professional legal or medical advice nor as a reason to delay seeking professional advice.

The proprietors of this website do not offer legal advice and are not involved in legal practice of any description.

No solicitor-client relationship is created by use of this website or receipt of the information on this website.

This website does not advertise nor does it provide a referral service with regard to workers compensation injuries or motor accident claims.

This website is not intended for viewing or consideration by residents of Western Australia (WA), Northern Territory (NT) and Queensland (QLD). Legislation prohibits the advertising of personal injury legal services in these States and Territories. If you were injured in, or if you are a resident of WA, NT or QLD enquiring about injuries sustained in that state/territory on your own or another person's behalf, we are unable to refer you to a solicitor or barrister.

Limitation of Liability

The owners and operators of this website expressly exclude any representation or warranty (express or implied) to the fullest extent possible under the law. In no event will the website owners or operators be liable for any damages, including without limitation direct or indirect, special, incidental or consequential damages, lost profits, or other losses or expenses arising in connection with this site or use thereof, or inability to use by any party, or in connection with any failure of performance, error, omission, interruption, defect, delay in operation or transmission, computer virus or line or system failure.

Referral of Enquiries (through contact form, email, helpline)

By requesintg a referral to a solicitor, any details supplied by you will be passed onto a law firm with solicitors who have expertise in medical negligence law (except in those States/Territories where this service does not operate) and who will then endeavour to contact you.

There is no obligation to use the services of any law firm who responds.

There is also no obligation by any law firm that received your contact details to respond to any enquiry from you.

Fees

You will not be charged any fees by the owners and operators of this website for referral to a law firm.

The owners of this website may receive a marketing fee from law firms that receive referrals from this website. This fee will not be charged to you.

No Win No Fee

"No win no fee" referred to on this website may mean no payment of your solicitor's professional fees but may require payment of disbursements and there may be liability for the defendant's legal charges if the case is lost.

If you choose to retain a solicitor to represent you, will need to make your own enquiries as to the terms of their fees and charges.

PRIVACY POLICY

We take your privacy and confidentiality very seriously and we are committed to protecting it.

This Privacy Policy explains the type of information we collect, why we collect it, how we use it, who we might share it with and how to correct or modify it.

We may use your personal information provided to us by email or contact form or telephone as follows:

• To disclose to Australian law firms so that they may contact you to provide you with legal information and advice. The law firms whom we deal with are required to protect your personal information in accordance with the Privacy Laws, and they must only use it for the purpose for which it is disclosed.
• To provide you with the services that you require.
• To comply with legal and regulatory obligation to which we are subject.
• You may withdraw your consent to us collecting, storing, using and disclosing your personal information in accordance with this Privacy Policy.

How we collect your personal information

We will collect personal information from you by lawful and fair means and not in an unreasonably intrusive way.

We collect and process your personal information in order to facilitate the provision of the professional service(s) for which you have or may instruct us. The personal information you supply to us in connection with your claim may include: your name, address, contact details, date of birth, details of the circumstances of the claim or incident and any damage, injury or loss suffered by you.

Your personal data will be held in secure electronic and/or manual format.

This website may use “cookies” which collect anonymous traffic data of users accessing the website. Internet servers can also automatically record details of computers which are used to access websites. Examples of such information can include browser types, IP addresses. This information may be used by us for internal statistical analysis and marketing purposes.

Why we collect your personal information

We will use your personal information for the following purposes:

1. for the referral to a law firm for the provision of legal services:

Sharing your personal information

The law firms we refer your enquiry to will have their own privacy policy and may need to communicate your personal information to other individuals or organisations. For example:

1. medical experts for the purpose of obtaining medical reports or acting as expert witnesses;
2. others for legal advice eg a barrister and/or specialist services necessary to facilitate the pursuit of your claim.

Accessing and updating your personal information

You have a number of legal rights over the personal information held by us. These include the right:

• to access your personal information held in our records, whether electronically or manually;
• to correct or update any personal information that you think is incorrect;
• to ask us to delete your personal information. We will only be able to accommodate this request where it is no longer necessary for the purpose(s) for which it was provided or where we no longer have a lawful basis to process it your personal information;

For more information about this policy, or if you would like to make a complaint in relation to the way we process your personal information, please email mail@medneg.com.au. We will endeavour to resolve any complaints.

How long we keep your personal information

We will retain your personal information for as long as it is reasonable and necessary for the use for which we have collected it in accordance with applicable laws.

We will keep your personal information confidential and will take appropriate measures to protect it against loss, theft or misuse and to safeguard your privacy.

Updating this Policy

We may amend this policy at any time by either notifying you or posting a revised version on our website.

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